A bright, welcoming brand for families navigating one of life's hardest moments

The Granary Family Contact Centre provides supervised contact sessions for parents and children following family separation. The people landing on this website are often anxious, emotional, and making a difficult decision — so the brand needed to do a lot of heavy lifting before anyone picked up the phone.

We designed a brand new logo and built a fully restructured, mobile-responsive website from scratch. Colour, layout, tone, and imagery was chosen to communicate warmth, safety, and reassurance. Bright and friendly without being flippant about the seriousness of what families are going through.

We also handled all the photography, capturing the space, the facilities, and the genuine warmth of the environment in a way that stock imagery never could.